Privacy Policy

Dhatec is committed to protect and respect your privacy. This policy (together with the Terms of Use and other documents referred to in them) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

This Web Site is owned and operated by or on behalf of Dhatec (hereinafter to be referred to as: Dhatec/We/Us and Our as appropriate in the context). We reserve the right to change this policy at any time, so please check this website regularly for updates.

We will never collect any personal information about you without your permission. We may invite you to provide us with personal information in order to provide you with services such as enquiry response, e-mail newsletters and information updates. In order to process and fulfill orders, We are allowed to obtain personal information about you (such as your name and email address) if you are a customer of our business.

In order to protect your privacy we take appropriate security measures in the storage and disclosure of personal information so as to prevent unauthorised access by third parties. We endeavour to ensure that any party to which we transfer information has similar security measures. However, the Internet is not a totally secure medium and you acknowledge and agree that We shall not be responsible for any unauthorised use, distribution, damage or destruction of personal data, except to the extent that such event has been caused by our negligence or breach. Our responsibilities and your rights may vary according to local laws.

In case We transfer the business which provides products and services to you to another supplier, you also agree that your data may be transferred to that supplier.

If you do not agree with this privacy policy or any of the uses of data that We set out above, you should not submit your personal information on this Web Site. If you want to stop receiving communications from Us, please follow the instructions that appear on the emails or other communications that We send to you in order to be unsubscribed from Our contact list. If you have any questions about Our use of data please send an e-mail to webshop@dhatec.nl or write to Us at at Elskensakker 8, 5571 SK Bergeijk, The Netherlands or call +31 497 542 527 .

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

A cookie can tailor the operation of a website to your needs, likes and dislikes by gathering and remembering information about your preferences. A cookie in no way gives Us access to the files on your computer or to any information about you, other than the data that you provide and some of the activities that you carry out on Our Web Site.

This policy is strictly enforced. We know that people have concerns about cookies, but we believe that the benefit we both gain from their proper use is worthwhile. You can, however, delete cookies from your computer at any time and advice as to how to do this is available at http://www.allaboutcookies.org/ .

We have carried out an audit of our cookie-use and we do not believe that we are using any cookies on our Web Site that are unduly intrusive. Our cookies do not collect any personally identifiable information. We use google analytical cookies which collect information in an anonymous form, including the number of visitors to the Web Site, where visitors have come from and the pages visited. Additionally we use a cookie to enable the email-alert application to function and to recall if you have already viewed the cookies.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set up and how to manage and block/disable them, visit http://www.allaboutcookies.org/ .

What we collect

We may collect the following information:

  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Disable the use of cookies for your browser
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@dhatec.nl

Disable cookies

You can always disable the use of cookies for your browser to restrict the collection of personal information. To disable the use of cookies, please visit the support page of you browser:

Take in consideration that when disabling cookies, the website may perform less than normal regarding loading times and auto filling forms.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Dhatec, Line pipe Logistic Solutions Elskensakker 8, NL-5571 SK Bergeijk, The Netherlands Tel. +31 497 542527 Email info@dhatec.nl.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

     

  

COOKIE name

  
  

COOKIE Description

  

CART

The association with your shopping cart.

CATEGORY_INFO

Stores the category info on the page, that allows to display pages more quickly.

COMPARE

The items that you have in the Compare Products list.

CURRENCY

Your preferred currency

CUSTOMER

An encrypted version of your customer id with the store.

CUSTOMER_AUTH

An indicator if you are currently logged into the store.

CUSTOMER_INFO

An encrypted version of the customer group you belong to.

CUSTOMER_SEGMENT_IDS

Stores the Customer Segment ID

EXTERNAL_NO_CACHE

A flag, which indicates whether caching is disabled or not.

FRONTEND

You sesssion ID on the server.

GUEST-VIEW

Allows guests to edit their orders.

LAST_CATEGORY

The last category you visited.

LAST_PRODUCT

The most recent product you have viewed.

NEWMESSAGE

Indicates whether a new message has been received.

NO_CACHE

Indicates whether it is allowed to use cache.

PERSISTENT_SHOPPING_CART

A link to information about your cart and viewing history if you have asked the site.

POLL

The ID of any polls you have recently voted in.

POLLN

Information on what polls you have voted on.

RECENTLYCOMPARED

The items that you have recently compared.

STF

Information on products you have emailed to friends.

STORE

The store view or language you have selected.

USER_ALLOWED_SAVE_COOKIE

Indicates whether a customer allowed to use cookies.

VIEWED_PRODUCT_IDS

The products that you have recently viewed.

WISHLIST

An encrypted list of products added to your Wishlist.

WISHLIST_CNT

The number of items in your Wishlist.